How do I backup my data before sending my phone to controlZ?

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• WHAT IS NOT COVERED BY THE WARRANTY ?

  Any mechanical or electrical breakdown that results in its inability to function due to normal wear and tear or accidental damage from handling. Non-operating and cosmetic defect to the Device such as defect to paintwork, Product finish, dents or ...

• How long does controlZ warranty service take?

  If you were to face any issues with your device, kindly claim your warranty here https://controlz.world/warranty repair or replace your phone.  It takes 1–3 days to ship your phone to us and it takes us 1–5 days to service your phone. We will then ...

• Are renewed by controlZ devices guaranteed to be water-resistant?

  A device’s resistance to water, splashes and dust is not a permanent feature and tends to decrease with normal wear. Since our devices are preowned products, unfortunately we cannot guarantee that the IP67 or IP68 certification remains valid.  To ...

• Does controlZ use original parts/components when renewing devices?

  At controlZ we have created a unique industrial know how in renewing devices. Our renewing principle focuses on not replacing old components but renewing them(components). In this process we minimise the replacement of original components. If a ...

• Do you replace the battery of every phone?

  Every device goes through Battery capacity check to receive and hold a charge and load cycle count, In these tests if any battery doesn’t function as per our standards it is replaced. Although we could renew devices without changing the battery but ...