How do I backup my data before sending my phone to controlZ?
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WHAT IS NOT COVERED BY THE WARRANTY ?
Any mechanical or electrical breakdown that results in its inability to function due to normal wear and tear or accidental damage from handling. Non-operating and cosmetic defect to the Device such as defect to paintwork, Product finish, dents or ...
How long does controlZ warranty service take?
If you were to face any issues with your device, kindly claim your warranty here https://controlz.world/warranty repair or replace your phone. It takes 1–3 days to ship your phone to us and it takes us 1–5 days to service your phone. We will then ...
How do I return my phone?
We have a -7 day Replacement policy, which means you have 7 days after receiving your item to request a replacement in case of manufacturing defects, wrong product delivered and/or physical damage Please intimate us on care@controlz.world within 7 ...
Are renewed by controlZ devices guaranteed to be water-resistant?
A device’s resistance to water, splashes and dust is not a permanent feature and tends to decrease with normal wear. Since our devices are preowned products, unfortunately we cannot guarantee that the IP67 or IP68 certification remains valid. To ...
Does controlZ use original parts/components when renewing devices?
At controlZ we have created a unique industrial know how in renewing devices. Our renewing principle focuses on not replacing old components but renewing them(components). In this process we minimise the replacement of original components. If a ...